Privacy Policy

Effective Date: 10/10/2023

At Urban Kitchen and Coffee, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1. Personal Information:

We may collect personal information that you voluntarily provide to us when you contact us, sign up for our services, or interact with our website. This information may include your name, email address, phone number, postal address, and other personally identifiable information.

1.2. Usage Data:

We may automatically collect certain information about your device and how you interact with our website or services. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other usage data.

Use of Information

2.1. We may use the personal information we collect for the following purposes:

To provide and maintain our services

To personalize your experience and deliver customized content

To communicate with you and respond to your inquiries

To send you marketing and promotional materials

To improve our website and services

To detect and prevent fraud or other unauthorized activities

2.2. We may use non-personal information, such as usage data, for various purposes, including analyzing trends, administering our website, and gathering demographic information. This information is used in an aggregated and anonymous form and does not personally identify you.

Disclosure of Information

3.1. We may disclose your personal information to third parties in the following circumstances:

With your consent

To trusted third-party service providers who assist us in operating our website and providing our services (e.g., hosting providers, email service providers)

To comply with legal obligations, such as responding to lawful requests, court orders, or legal processes

To protect and defend our rights or property

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity

Data Security

4.1. We have implemented appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

External Links

5.1. Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

6.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will promptly delete the information.

GDPR Compliance and Your Rights Relating to Personal Data

7.1. We are committed to complying with the General Data Protection Regulation (GDPR). We only hold data submitted into our Contact form after we make contact with the customer, after which the data is promptly deleted.

You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

Right to access the data: You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.

Right to rectification: You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.

Right to erasure: You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.

Right to restriction of processing or to object to processing: You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.

Right to data portability: You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.

7.2. In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy notice.

7.3. If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

7.4. If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation.

7.5. You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.

Changes to this Privacy Policy

8.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The updated Privacy Policy will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically for any changes.

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@urbankitchennaas.ie.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.